Vodacom Call Centre Agent Without Experience And Without Matric Certificate Jobs in South Africa - Page 5
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Call Centre Manager - (must Have Technical And Isp Experience)
Johannesburg
R60 000 pm CTC Monthly
Management
- Oversee a multifaceted contact centre that handles a variety of queries, including first
concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital
strong focus on call centre metrics such as reducing call volumes, improving first call resolution rates
(contact centre software), ensuring its optimal utilisation for enhancing customer experience and achieving
achieving cost efficiency.
Customer Experience and Self-Service Advancement
share this job on whatsappContact Centre Agents
Johannesburg
Negotiable Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This specified by the FSCA.
Minimum Experience:
1 - 2 years experience in a similar environment
Contact Centre Agent
GoldenruleSouth Africa
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role as specified by the FSCA Minimum Experience: 1 - 2 years experience in a similar environment
Senior Contact Centre Agents
FreerecruitCentral Johannesburg
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to & COMPETENCIES: ● Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service
Call Centre Coordinator - Customer Service
Johannesburg
R18 000 - R25 000 (dep on exp) from customers, assisting with complex service calls, technician support, queries around parts.
- Call centre or customer service experience -2 years plus
- Computer but stay calm
- Highly organized
- Experience working on an accounting package ( Evolution
Call Centre Operations Manager Bedfordview
Pg GroupBedfordview
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Call Centre Team Manager Sandton
NutunSandton
with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving required client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Responsibilities: non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards Minimum requirements (Qualifications and Experience) • Grade 12/ Matric • A Degree/Diploma in any related field
Team Leader Call Centre Randburg
Quantum RecruitmentRandburg
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales telesales environment - Listening to calls and providing coaching and guidance to members of team Scripting team members Experience in Team management/ leading a team / coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking appointments including experience in
Team Leader Call Centre Pretoria
Prosperitas PersonnelPretoria
R15 000 CTC to R20 000 CTC per month lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and members - Matric Minimum of 3 years of experience in legal collections, preferably in a call center environment environment - Proven experience in team management and leadership - Excellent knowledge of legal and regulatory R15 000 CTC to R20 000 CTC per month based on experience and qualifications
Team Leader Call Centre Randburg
Quantum RecruitmentRandburg
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales telesales environment - Listening to calls and Providing coaching and guidance to members of team Scripting team members Experience in Team management/ leading a team / coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking appointments including experience in
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