management. Duties: Maintain Known Error database Problem management reporting and metrics Drive the process the field At least 5 years of experience in problem management or related roles, such as project manager
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Major Incident Manager, Problem Manager and/or Change Manager)
Major Incident Manager, Problem Manager and/or Change Manager) Problem Manager - Spearhead Problem investigations
ITIL processes, in particular Incident , Problem Management, Configuration Management. Salary Market
ITIL processes, in particular Incident , Problem Management, Configuration Management. Salary Market
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projects• Provide support Incident Management Problem Management. Network Management processes and principles
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL