Call Centre Quality Coach Jobs in Johannesburg, Gauteng - Page 3
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IT / Computing / Software
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- Last 7 days (173)
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Support Manager Midrand
Adapt It Ltd
Midrand
is the escalation point for support supervisors. Coach agents/technical staff when problem areas are identified incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set Knowledge of Microsoft Products DESIRED SKILLS AND QUALITIES • Demonstrate aptitude or competence for assigned
share this job on whatsappTeam Leader: Care Operations
Johannesburg
focusing on their strengths and styles.
-Coach and enable team to maximize their potential.
-Empower
-Assist with user acceptance testing and coach your teams through changes.
-Demonstrate excellence
-Conduct performance reviews and align to frequent coaching.
-Provide exceptional organization and focus management
-Queue management Training and coaching
-Identify ongoing training and developmental Training BP has signed off
-Provide on the job coaching to address specific performance gaps (KPIs
-Performance
Front End Developer Midrand
Cruze Control TechnologiesMidrand
maintain and establish system solutions in line with quality and delivery requirements. Development and maintenance System owner Develop systems solutions in line with quality and delivery requirements Preparation of system/technical Facilitate daily stand-ups Ability and willingness to coach and give training to fellow colleagues and users
Senior Java Developer Johannesburg
Hire ResolveJohannesburg
processes, tools, and frameworks Testing the quality of produced software thoroughly through participation development of team members, coaching of team members for performance and coaching on career development, recruitment
Business Analyst City Of Johannesburg Metropolitan Municipality
Levelup LtdSouth Africa
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
Requirements Engineer (senior)
Midrand
submit deliverables on time and with excellent quality
- Excellent interpersonal and organizational
team.
- Ensure quality and timeliness of agreed deliverables
- Quality Assurance of deliverables
- Coach and mentor junior team members
- Travel as
work closely with the Testing team to ensure the quality of the product
- Works hand in hand with Agile
Distribution Planner / Junior Consultant Market Related
Vsc SolutionsSouth Africa
a professional manner To provide support to call centre queries relating to the relevant software Ad
Distribution Planner Johannesburg
Vsc SolutionsSouth Africa
a professional manner To provide support to call centre queries relating to the relevant software Ad
Help Desk Support Randburg
Humankind GroupRandburg
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Intermediate Sql Developer
Johannesburg
operational development team to support their call centre operations. Reporting to the Head of IT, you'll
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