background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate departments within Metacom. Provide administrative support by gathering information for statistical reports
The Technical Support Specialist is responsible for providing first level technical support to end users Responsibilities Technical Support: Provide first line technical support to end users via phone, email (SLAs). Escalate complex issues to higher level support or relevant departments as necessary. System Maintenance: practices in IT support. Required Skills & Experience Previous experience in a technical support or helpdesk fast-paced environment. Proactive approach to supporting customers Adaptable and willing to learn new
NEW EMPLOYMENT AVAILABLE Title: Technical Support Specialist Area: Cape Town Industry: Material Handling opportunity for an experienced TECHNICAL SUPPORT SPECIALIST ( JLG, Genie, Magni, Manitou or similar ) employment based in Cape Town. To be the technical specialist for all types of machines and equipment across a designated region. To provide specialist technical training, support, assistance to customers, field program. Regional, on -site support Travel to sites within the region to support technicians with troubleshooting
Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience are eager to learn, we'd love to hear from you Support software products on-site and telephonically Handle Symbol scanner experience Proficiency in MS Office Accounting knowledge Finance and logistics experience If
Minimum requirements:
Job Title: L2/L3 Technical Support Engineer Location: Observatory Type: Full-Time Salary: R28,000 – R35 innovative approach. Our client offers a dynamic and supportive work environment where your expertise will be place for you About the Role: L2/L3 Technical Support Engineer to play a vital role in managing and maintaining infrastructure. You'll provide advanced technical support, troubleshooting, and administration for Microsoft essential. Key Responsibilities: Provide L2 and L3 support for Microsoft 365 (Exchange Online, SharePoint
industry is seeking a Senior Data & Vehicle Support Engineer to form part of their EV product development of telematics solutions and data dashboards; supporting the development of API- and data management interfaces for data processing and providing data analysis support as required to client- and engineering users; documentation proficient in interpreting vehicle log data to support data analysis as applicable to client reports and apply Please quote “Senior Data & Vehicle Support Engineer (W1038)” in the subject line Only candidates
technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls Install and configure systems and applications in support of daily operations. REQUIREMENTS: Qualifications (CCNA / CCNP). Experience/Skills - 12 Year's SME Support experience. Thorough understanding and appreciation
Purpose: To take enquiries from customers, both internal and external and expedite these to the benefit of the branch and the Group. Functions Effective and efficient customer contact extracting the needs of the customer. Making accurate legible written notes of the customer, his needs and the time
detail-oriented and proactive Junior Sales Support Administrator to support our Sales team. The ideal candidate involves using Microsoft 365 system and Xero Accounting, handling lead processes, and managing various the CRM system.
Sales Team Support:
Provide comprehensive administrative