To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage Minimum Requirements: Education: National Diploma in Business Studies, Consumer Studies, Management Studies Ideal Qualification: A relevant 3-year Degree in Business Studies, Consumer Studies, Management Studies
talented, vibrant, and highly motivated Team Leader/Business Development Head who will grow the customer and convert them into increased business opportunities. • Ensure business development in all relevant market • Completed or studying towards a marketing / business degree or diploma or have a proven track record
Conditions of Employment Act in relation to a Support Centreenvironment"
My client has an opportunity for a Bridge Team Leader, the successful candidate will be responsible for
Conditions of Employment Act in relation to a Support Centreenvironment"
Requirements:
We're Urgently seeking Supervisor - Call Centre Agents - 6 Months Contract - Centurion. The purpose is and meets the needs of the customer in line with business objectives, standards, and regulatory requirements experience managing staff in customer support/ call centre environment. Punctual. Proven customer support
OPERATIONS TEAM LEADER
Responsibilities:
We are looking for a dynamic Sales Team Leader to lead and inspire our team on our short-term insurance provided) Minimum 2 years outbound/telesales team leader experience preferably within the short-term insurance