and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Purpose:
Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience as a systems administrator or similar
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
Management:
Services industry is currently looking for an Operations Manager , in Sandton, Johannesburg. Responsibilities: ensure activities remain compliant. Provide operational support and guidance to staff. Manage work assignment updates etc. Operations Management: Manage timely data collection and update operations metrics to achieve and/or updating standard operating procedures for all business operational activities. Monitor and control Maintain accurate and clear documentation for operational procedures and activities. Work in compliance
30years. Description To be responsible for the full operations of the business, manage and provide support,
To be responsible for the full operations of the business, manage and provide support, guidance and
valued. As an Operations Manager, you will play a crucial role in supporting our Chief Operating Officers Officers in delivering efficient business operating platforms and procedures. If you are detail-oriented, proactive Responsibilities: Data Modelling and Review Operational Reporting and Performance Evaluation Systems framework Perform ad-hoc requests across various operational areas The individual will be exposed to various and allocation to priority projects Finance: Cost centre management Budget allocation and monitoring of
30years. Description To be responsible for the full operations of the business, manage and provide support,
virtualisation infrastructure. Your expertise in Citrix administration, excellent communication skills, and knack troubleshooting will be key assets in ensuring seamless operations for our clients' remote teams. Why should you XenDesktop, and XenServer, through effective system administration and troubleshooting; Demonstrate proficiency Communication: Collaborate with IT teams, system administrators, and end-users to understand business requirements junior team members or IT staff regarding Citrix administration, best practices, and troubleshooting techniques;