CHNICAL SUPPORT AGENT
USA CAMPAIGN
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The Technical Support Representative (TSR) is primarily accountable for confident in delivering exceptional technical support to the international market…… Apply Now!
 technical and troubleshooting abilities to assist and support client.
Build rapport with the client, and applications from candidates who have worked on a USA campaign before
youll be doing:
Provide day-to-day support for our in-house software applications.
Diagnose
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
on this exciting USA Campaign. You will be required to manage, motivate, support and guide a team in assisting assisting clients with Technical Support
If you have worked with clients from America before and
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developing training to close these gaps. The Training Specialist manages the activities involved in the preparation programs for iSON Clients.
The training specialist is responsible for training in a job specific and assess training needs within the client campaigns to identify gaps and relevant soft skills tra variety of learning products
Main Purpose of Position:
Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and tra
The Technical Support Specialist is responsible for providing first level technical support to end users Responsibilities Technical Support: Provide first line technical support to end users via phone, email (SLAs). Escalate complex issues to higher level support or relevant departments as necessary. System Maintenance: practices in IT support. Required Skills & Experience Previous experience in a technical support or helpdesk fast-paced environment. Proactive approach to supporting customers Adaptable and willing to learn new
Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience are eager to learn, we'd love to hear from you Support software products on-site and telephonically Handle
service desk, desktop support, network support, etc.
We are looking to hire an Onsite Support Technician who will play a crucial role smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency i>Desktop Support (Minimum 1 year+ experience)