fostering relationships between the business and the customer (both internal and external). Efficient, effective similar role in dealing with products and direct customer interface Reasons for inherent requirements: The will be required to effectively communicate with customers through verbal and written channels, including as the role involves frequent interaction with customers in person, over the phone, and via email
of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Company's ‘Code of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Company's ‘Code of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
Responsibilities will include calling prospective clients and accepting calls and leads from prospective
services on offer, and keeping a detailed log of calls, including those which were not answered.
call centre agent, or similar, will be advantageous
Accurately reporting on ETAs on all orders. Co-ordinate with suppliers and project managers to ensure
Accurately reporting on ETAs on all orders. Co-ordinate with suppliers and project managers to ensure
Supervisor and assist in preparing training material, co-ordinate and facilitate training. Assist in the billing
Health has built a solid foundation for their customers, having extensively provided innovative solutions in supplying superior products and personalised customer care. Together, with our flexibility and ability through to the relevant RDC (regional Distribution Centre) or Retail Store. The risks associated with stock through of products supplied by SA Health to customers and will be required to follow up and obtain repeat pricing, selling points and trading terms with all customers Understand reporting systems, working with sell
Health has built a solid foundation for their customers, having extensively provided innovative solutions in supplying superior products and personalised customer care. Together, with our flexibility and ability through to the relevant RDC (regional Distribution Centre) or Retail Store. The risks associated with stock through of products supplied by SA Health to customers and will be required to follow up and obtain repeat pricing, selling points and trading terms with all customers Understand reporting systems, working with sell
years' experience. You will be required to take on calls logged by clients, troubleshoot/resolve issues quickly of PBX solutions would be beneficial. Excellent customer interaction and communication skills (in technical laymen terms) Experience working on support desk call logging systems, Excellent time management skills