Contact Centre Sales Account Manager Jobs in Gauteng

Junior Contact Centre Advisor

 Job Crystal

Gauteng

Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)

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Contact Centre Advisor Sandton

 The Individual Touch

South Africa

responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)

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Contact Centre Agent Alberton

 Altron Fintech

Alberton

services, card personalisation and issuance, credit management software as well as debit and credit card payment position. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound with billing and settlement queries Assist with Sales leads/queries Assist with application queries Assist Assist with general product queries Contact customers to provide installation and training Outbound calls N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added

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Junior Contact Centre Advisor Gauteng

 Job Crystal

Gauteng

Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)

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Contact Centre Advisor Market Related

 The Individual Touch

South Africa

responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)

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Training Facilitator (contact Centre) (x2)

 Freerecruit

Central Johannesburg

will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements

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Team Leader Contact Centre Midrand

 Amasiko Group

South Africa

To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and participating in hiring and training, and keeping management updated on team performance. Operations: Monitor customer service levels Use quality monitoring data management systems Monitor customer queries/complaints and procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration rectify deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development

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Training Facilitator (contact Centre) (x2)

 Freerecruit

Central Johannesburg

Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements

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Las Contact Centre Agent: Collections Market Related

 Lancet Laboratories Ltd

South Africa

qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based of payments are always obtained on outstanding accounts to assist in meeting departmental targets • Escalate queries to back office, team leader/supervisor/manager for further investigation • Ensure effective communication communication to clients, delivering high level of call centre service and telephone etiquette • Record all client QUALIFICATIONS: Matric Tertiary Education in Finance/Accounting/Business Administration preferred REQUIRED EXPERIENCE

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Account Manager (sales Department)

Johannesburg

 Market related

include but not be limited to:

• Account Managers liaise between customers and cross-functional customer needs
• Be the primary point of contact and build long-term relationships with customers predictions and researching market conditions to develop sales goals and marketing strategies
• Demonstrate needs and recommending solutions in a competitive sales environment
• Identifies opportunities to business by analysing account potential; initiating, developing, and closing sales; recommending new applications

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