Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced
Testing, Inspection and Certification. The call centre agent will support the business developer by securing Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
Testing, Inspection and Certification. The call centre agent will support the business developer by securing Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in a relevant
to work with little supervision
EDUCATION, QUALIFICATIONS
communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE • Measure's effectiveness and efficiency of operational processes and find ways to improve processes
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is