co-create and collaborate to deliver value for our customers, partners and communities. We are inclusive and provision of secure transaction solutions to our customers. Our solutions include debit order processing will be responsible for effectively assisting customers over the phone with both general and specific accurate information by thoroughly understanding customer needs. Additionally, they must ensure that unresolved outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service
equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely more is based in Jhb South. Duties include > Call Centre duties > logging of service calls > opening multitask. Please quote CENTRE/SUPPORT The post Call Centre Support Agent appeared first on freerecruit
developing and retaining the best people. We support the attainment of equal opportunity progress, and qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based at responsible for handling calls from new and existing customers regarding a variety of requests, using their knowledge great customer service skills. Provide support and offer information as needed to keep customers satisfied communication to clients, delivering high level of call centre service and telephone etiquette • Record all client
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Johannesburg to provide an exceptional and professional customer service experience by performing to the best of (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
To provide an exceptional and professional customer service experience including to perform to the best (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) accurate and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude
Company's products and/or services Expertise in the customer service area we focus in, such as Wealth portfolio's
Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirem
Requirements:
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Johannesburg to provide an exceptional and professional customer service experience by performing to the best of (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
To provide an exceptional and professional customer service experience including to perform to the best (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) accurate and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that needs analysis results is sent through to the Team Support or capturing and processing. Facilitates training Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme