Ensure smooth check-in and check-out processes for guests
- Supervise and support front desk, housekeeping
housekeeping, and food and beverage teams
- Resolve guest issues and complaints promptly and effectively
- Coordinate with other departments to meet guest needs and operational goals
- Monitor and maintain
develop staff to deliver outstanding customer service
- Manage budgets, financial plans, and control expenses
- Proven experience as a Duty Manager, Hotel Manager, or similar role in the hospitality industry
are seeking a dynamic and experienced Hotel Duty Manager to join our clients prestigious wine estate luxury accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will play a pivotal role clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence />
Reference: JHB003160-RD-1 Our Client is looking for a Duty Manager to join their team Area : Franschhoek, Cape are seeking a dynamic and experienced Hotel Duty Manager to join our client's prestigious wine estate luxury accommodation and 5-star guest experiences. As the Hotel Duty Manager, you will play a pivotal role client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Responsibilities: Guest Experience Management: Ensure guests receive exceptional service from arrival to
Hospitality industry is currently looking to employ a Duty Manager based in Port Elizabeth. A wonderful career preferred. Working knowledge of Property Management System. Customer service-oriented mindset. Able to work 6am Restaurant preparation and service – Breakfast, Lunch and dinner. Manage guest inquiries, requests, and staff to ensure high standards of service. Monitor and maintain guest satisfaction levels. Address and and resolve any issues that may arise during a guest's stay. Ensure compliance with hotel policies and procedures
safety standards · Plan, hire, train, oversee and manage the members of staff · Oversee and supervise the Hospitality Management qualification preferred, · Proven experience as a Food and Beverage Manager or in a planning, kitchen management, and service standards. · Strong leadership and team management skills, with Exceptional customer service and interpersonal skills. · Proficient in financial management, including budgeting
experienced Duty Manager to oversee daily operations and ensure exceptional guest experiences. The Duty Manager Manager will play a pivotal role in managing staff, coordinating services, and maintaining high standards Ensure smooth check-in and check-out processes for guests - Supervise and support front desk, housekeeping housekeeping, and food and beverage teams - Resolve guest issues and complaints promptly and effectively - Coordinate Coordinate with other departments to meet guest needs and operational goals - Monitor and maintain inventory
Assistant Duty Manager, Higgovale, Cape Town. Company Name: Boutique Hotel. Night Duty Manager Position trustworthy and be able to work with the hotel and guests money. Fluent in English essential. International of your responsibilities: Management of staff member. Assisting with guest queries and demands concierge drinks. Welcoming guests on arrival to the hotel and farewell on departure. Assuring guests of the highest highest level of service excellence and warm hospitality. Admin related tasks. An Important Announcement from
purpose of the Duty Manager at Malewane Lodge is to manage and control the movements of our guests and the daily the lodge. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company give our guests a complete experience and a perfect stay".
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