Jobs in

Guest Relations Officer Hospitality Jobs in Waterberg

Jobs 1-10 of 20

Health And Safety Officer

Mogalakwena

Qualifications and Experience Required:

  • Matric/Grade 12 certificate
  • Introduction to SHE Management (SAMTRAC) certificate
  • SHE Management (SAMTRAC) certificate
  • Auditors course
  • Incident Investigation certifi

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Manager Resort Bela Bela

 Fhh Consultants Ltd.Bela-Bela

manage timeshare operations and deliver exceptional guest experiences Provide strategic direction and vision objectives. Oversee daily operations, including front office, housekeeping, food and beverage, Safari, Entertainment standards. Build and maintain strong relationships with guests, suppliers, and business partners to enhance the reputation and drive customer loyalty. Monitor guest feedback and take proactive measures to address ensuring a seamless and delightful experience for all guests. Analyse financial reports, control costs, and

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Spa Therapist

Lephalale

to established protocols.

  • Consult with guests to determine their individual needs and preferences relaxation areas, and equipment.
  • Educate guests on spa services and products, and promote spa packages retail products as appropriate.
  • Ensure guest comfort and safety throughout all treatments, adhering accurate guest records.
  • Collaborate with other lodge departments to provide seamless guest experiences lodge's standards of excellence in service, hospitality, and professionalism at all times.

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    Spa Receptionist

    Lephalale

    Key Responsibilities:

    • Greet guests warmly and assist them with check-ins and check-outs
    • Coordinate with spa therapists to ensure smooth guest flow and service delivery.
    • Upsell additional Spa Receptionist or similar role in a high-end hospitality environment, with recent experience using Opera

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    Lodge Operations Manager

    Lephalale

    Micros would be an advantage

  • Formal hospitality degree/diploma preferable
    • Candidate satisfaction is achieved.
  • Assist with queries and guests complaints management on duty.
  • Effective staff
  • Create and maintain relationship with guests.
  • Responsible for the management of the

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    • Lodge Manager

    Waterberg  23000

    skills required for interacting with both staff and guests

  • Good written English communication
  • Administrative budgeting skills with computer literacy in Microsoft Office and PanStrat
  • Strong leadership and mentoring efficient operation of the Lodge;
  • Liaising with guests regarding their planned trips, dietary requirements and wish lists.
  • Managing the catering for guests. This includes working with the chefs and supervisors ordering provisions and hosting.
  • Hosting of guests.
  • A commitment to upskilling staff to run

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    • Junior Sous Chef

    Bela-Bela

    align with lodge themes, seasonal availability, and guest preferences.

  • Ensure the consistent quality
  • Guest Interaction and Feedback:
    • Interact with guests in a professional requests.
    • Handle guest feedback effectively, addressing any concerns related to food quality or service and front desk to ensure smooth operations and guest satisfaction.
    • Participate in cross-departmental

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    • Spa Receptionist

    Lephalale

    • Greeting Guests: Welcoming guests as they arrive at the lodge, providing them
    • Customer Service: Addressing guests' inquiries, requests, and complaints promptly n Provision: Providing information to guests about lodge amenities, local attractions, dining administrative tasks such as preparing bills, maintaining guest records, and handling cash transactions.
    • Safety Security: Ensuring the safety and security of guests by monitoring visitor access and maintaining a

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    Ac/ Refrigeration Technician

    Bela-Bela

    regular working hours, to minimize disruptions and guest discomfort.

  • Adhere to safety protocols and an AC/Refrigeration Technician, ideally in a hospitality or commercial setting.
  • Strong knowledge

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    • Electrician

    Bela-Bela

    schedule maintenance and repairs without disrupting guest experiences.

  • Stay updated on industry trends experience as an electrician, preferably in a hospitality or commercial setting.
  • Strong knowledge

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    Average Annual Salary

    for Guest Relations Officer Hospitality jobs in Waterberg
    R 258,000

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