notes for guests. Checking guests in and managing dietaries and special requests. Meeting all guests, check-ins check-ins, check-outs, hosting guests, and site-inspections. Ensuring daily planning and execution of organizational requirements. Maintaining brand standards in all guest experience areas. Representing the Lodge's brand Innovating new ideas to enhance the brand. Creating guest delights both in the bush and at the lodge. Checking set-ups for breakfast, lunch, and dinner. Host guests at mealtimes and ensure smooth service. Assisting
notes for guests. Checking guests in and managing dietaries and special requests. Meeting all guests, check-ins check-ins, check-outs, hosting guests, and site-inspections. Ensuring daily planning and execution of organizational requirements. Maintaining brand standards in all guest experience areas. Representing the Lodge's brand Innovating new ideas to enhance the brand. Creating guest delights both in the bush and at the lodge. Checking set-ups for breakfast, lunch, and dinner. Host guests at mealtimes and ensure smooth service. Assisting
Prepare welcome and departure notes for guests. Check guests in during the day and manage dietary requirements requirements and other special requests. Meet all guests for check-ins, check-outs, hosting, and site inspections all organizational requirements for delivering a guest experience at Lodge are planned and executed daily operations. Maintain brand standards in all areas of the guest experience. Represent the brand in both appearance and improve services. Plan, action, and create guest delights both in the bush and at the lodge. Check
Prepare welcome and departure notes for guests. Check guests in during the day and manage dietary requirements requirements and other special requests. Meet all guests for check-ins, check-outs, hosting, and site inspections all organizational requirements for delivering a guest experience at Lodge are planned and executed daily operations. Maintain brand standards in all areas of the guest experience. Represent the brand in both appearance and improve services. Plan, action, and create guest delights both in the bush and at the lodge. Check
program and providing exceptional wine service to our guests. Your duties will include curating and updating conducting wine tastings and educational sessions for guests, and ensuring proper wine storage and inventory aligns with the lodge's culinary offerings and guest preferences. Establishing relationships with wine Providing attentive and knowledgeable wine service to guests, including suggesting appropriate wines based on Conducting wine tastings and educational sessions for guests to enhance their understanding and appreciation
program and providing exceptional wine service to our guests. Your duties will include curating and updating conducting wine tastings and educational sessions for guests, and ensuring proper wine storage and inventory aligns with the lodge's culinary offerings and guest preferences. Establishing relationships with wine Providing attentive and knowledgeable wine service to guests, including suggesting appropriate wines based on Conducting wine tastings and educational sessions for guests to enhance their understanding and appreciation
detail, be energetic, passionate about guest delight and enjoy guest interaction. Furthermore, the candidate occupancy levels.
Guest Relations
the service industry especially in dealing with guests and staff Managerial experience Duties include: departure notes for guests Check guests in Meet all guests, check-ins, check-outs, hosting guests and site-inspections area is always tidy and styled to the BOPs Host guests at mealtimes and check the smooth running of service Assisting with general administrative work, including guest Bills, day sheets and gratuities Keep open communication Arrival Rooms and ensuring it is to standard before guests arrive Assist with the Safari Shop when required
the service industry especially in dealing with guests and staff Managerial experience Be motivated, friendly proactive when dealing with lodge operations and guests’ expectations A person with a positive attitude Prepare welcome and departure notes for guests Check guests in during the day and manage dietaries, or other special requests Meet all guests, check-ins, check outs, hosting guests and site-inspections Assist area is always tidy and styled to the BOPs Host guests at mealtimes Work closely with butlers and Lodge
skills required for interacting with both staff and guests