Must have a matric certificate and a relevant qualification
Must be fluent in English and an additional language
Must be computer literate
Team Lead: Investigations Projects – Bromhof – Gauteng Job Type:Permanent Job Level:Skilled Experience:Between Experience:Between 5 – 7 Years Summary Team Lead: Investigations Projects – Bromhof – Gauteng Position Reporting the overall management and direction of the Investigations and Anit-Corruption team to ensure that the primary objectives of promptly and thoroughly investigating whistle-blower and other claims and project accomplished. The incumbent will monitor, evaluate, and investigate claims received from all sources, contacting
A Queries Coordinator is responsible for investigating claims and analyzing supporting documents to resolve · Daily managing and monitoring of Queries, investigate and resolve · Responsible for monthly meetings highlight ATM's with high queries System Capturing · Investigate and resolve all card holder queries · Identifying Identifying issues and escalate to be investigated · Attending to any escalation of Ombudsman queries E-Mail are resolved and reconciled on a daily basis · Investigate and escalate any unreconciled items · Matric
industry through conducting routine inspections, investigating complaints and addressing queries with employers the Industry's Collective Agreements Conduct investigations on demarcation disputes to establish activities comply after 14 days Investigation of Complaints Deliverables: Conduct investigations based on queries or Key Performance Indicators: Investigation report Completed Investigations within turnaround time with of establishments and conduct jurisdiction investigation to determine if establishments activities fall
industry through conducting routine inspections, investigating complaints and addressing queries with employers the Industry's Collective Agreements Conduct investigations on demarcation disputes to establish activities comply after 14 days Investigation of Complaints Deliverables: Conduct investigations based on queries or Key Performance Indicators: Investigation report Completed Investigations within turnaround time with of establishments and conduct jurisdiction investigation to determine if establishments activities fall
managing complex disciplinary processes and investigations Experience in mediation, conflict resolution all disciplinary processes Conduct thorough investigations into disciplinary matters, gathering evidence interviewing relevant parties Prepare comprehensive investigation reports with clear findings and recommendations dialogues between parties Conduct thorough investigations into grievances, documenting all findings and and evidence Prepare detailed grievance investigation reports with clear conclusions and recommended
managing complex disciplinary processes and investigations
Detailed Booking investigations Booking Events analysis Fraud investigations Dispute investigations Irregularities Irregularities investigations Amendments post cruise date Groups related queries (GRX REPORT) Banking investigations