Sales Team Manager Contact Centre Jobs in Gauteng
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Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and deadlines. The role involves motivating team members, assessing performance, participating in hiring hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and customer service levels Use quality monitoring data management systems Monitor customer queries/complaints and procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration
share this job on whatsappJunior Contact Centre Advisor
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Contact Centre Agent Alberton
Altron FintechAlberton
services, card personalisation and issuance, credit management software as well as debit and credit card payment position. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound with billing and settlement queries Assist with Sales leads/queries Assist with application queries Assist Assist with general product queries Contact customers to provide installation and training Outbound calls N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Las Contact Centre Agent: Collections Market Related
Lancet Laboratories LtdSouth Africa
qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based unresolved queries to back office, team leader/supervisor/manager for further investigation • Ensure communication to clients, delivering high level of call centre service and telephone etiquette • Record all client
Sales Team Manager Johannesburg
TeltonikaJohannesburg
inviting an ambitious Sales Team Manager to join our growing South African Sales team in Midrand to work development and success of their own team. If you are a talented sales professional as well as well-organized to transfer your knowledge and support your own team, then we are on the same way Why you should join IN THIS ROLE YOU WILL Lead, coach and maintain a team of Representatives that have a focus of selling clients . Take on the responsibility of guiding new sales staff while ensuring rest of staff meets allocated
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