The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing constk price checks, chase constk reports. Small customer sales calls as required. Review special pricing
we're looking for highly skilled and motivated Customer Support Engineers to join our dynamic team. The ideal strong technical background and a passion for delivering top-notch customer service. As a Customer Support our clients' first point of contact, providing technical assistance and ensuring their issues are resolved effectively. Manage customer inquiries and support tickets using PSA. Provide remote support to clients utilising utilising remote support tools. Handle VoIP-related queries and issues on hosted & onsite PBX systems
authorities, this includes the compilation of Common Technical Documents (CTDs) in accordance with relevant guidelines Pharmaceutical Ingredients (APIs) Responding to customer (both internal and external) and regulatory authority ability to interact well with internal and external customers Minimum of 3years experience in pharmaceutical or chemical manufacturing environment Proven technical documentation compilation skills, with the ability
Irene The Technical Support Technician at the client plays a crucial role in providing technical assistance assistance and support to customers, internal teams, and field technicians. This position is responsible for for troubleshooting and resolving technical issues related to solar energy solutions and electrical equipment possess strong technical knowledge, excellent problem-solving skills, and exceptional customer service abilities abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal
drive to innovate? Do you excel in providing technical support, training, and customised solutions for commercial commercial and industrial (C&I) customers? If so, our client wants you as part of their dynamic team for C&I customers, performing simple designs of PV systems, and offering technical support and training training and after-sales support to our residential and commercial customers, and inspect and authorise batteries for residential, commercial, and industrial customers. Located in Midrand, Johannesburg, they distribute
based in Gauteng, is looking for an Parts Technical Support to join their team. Responsible for analysing analysing parts requirements from a technical perspective and making recommendations to ensure we optimise parameters. Liaising with the relevant factories support teams. Liaising with the relevant stakeholders other divisions regarding parts technical requirements. Assisting customers (internal and external) with recommended and critical parts list for site and customer specific. Verify recommended parts orders for
Duties:
ResponsibilitiesThe IT Technical Support Engineer is responsible for providing technical support and assistance
working and systems.
Providing onsite client support when necessary.
Skills:
Ability
Strong attention to detail.
High customer orientation.
Ability to work effectively
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Experience: 2-3 years of experience in a technical role, working on PCs.
Experience in a team
motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager a team of technical support engineers, and ensuring the highest level of customer support. Manage and a team of technical support engineers Ensure the team provides timely and effective support to clients clients Develop and implement support strategies and processes to optimize customer satisfaction Collaborate departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas
and motivated Technical Support Manager to join their growing team. As a Technical Support Manager, you team of technical support engineers, to ensure the highest level of customer solutions and support services a team of technical support engineers Ensure the team provides timely and effective support Develop and and implement support strategies and processes to optimize customer service and satisfaction Collaborate enhance support systems, inter-departmental communication, and procedures Handle escalated customer issues