strong>1. Support Desk Technician
Educational
support requests simultaneously.
Proper documentation of support requests, solutions and risks.
A Consultant will be in touch if you are shortlisted for the
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
customer care, service excellence and administrative support . Fast paced environment which requires quick responses inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Order Processing Register product pric
National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present ACCOUNTABILITIES Technical Support: • Provide day-to-day technical support to all business units through • Create, manage, and analyse data reports to support day-to-day operations. • Develop and write MySQL Extranet, and Magic Eye (ME) to provide expert support. • Keep users informed about developments/changes
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral remote users Support, document, monitor, configure, and administer the Atera IT Help Desk. Develop and in ways that optimize performance. Analyse help desk tickets and/or IT Service data and recommend customer
Application Helpdesk Support individual, to provide first line application support to users in an efficient Provide data, reporting and insights on service desk trends, informing strategies for improvement. - Degree. - 3 years' experience in providing help desk support. Competencies and Skills - Advanced troubleshooting organization, in specialization and also in other system supported. - Excellent problem-solving abilities. - Ability
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral remote users Support, document, monitor, configure, and administer the Atera IT Help Desk. Develop and in ways that optimize performance. Analyse help desk tickets and/or IT Service data and recommend customer
Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 equirements:
system training to customers Providing customer support, resolving customer queries, recommending solutions on to the system for new customers Training or consulting experience Bachelor's Degree in Accounting or Excel proficiency intermediate Customer service / support experience will be advantageous R 18 000 to R 23