INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas include, but to: Respond to logged tickets, and log ticket if no ticket exists. Ensure tickets are classified & management systems. Ensure diagrams, passwords, vendor info etc are kept up to date. Release and Deployment
INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas include, but to: Respond to logged tickets, and log ticket if no ticket exists. Ensure tickets are classified & management systems. Ensure diagrams, passwords, vendor info etc are kept up to date. Release and Deployment
INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas include, but to: Respond to logged tickets, and log ticket if no ticket exists Ensure tickets are classified & accurately, consistently, and timeously Ensure ticket SLA and hours logged compliance Provides regular tasks efficiently, meet established deadlines for ticket resolution and proactively manage workload to avoid management systems. Ensure diagrams, passwords, vendor info etc are kept up to date Release and Deployment
INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas include, but to: Respond to logged tickets, and log ticket if no ticket exists Ensure tickets are classified & accurately, consistently, and timeously Ensure ticket SLA and hours logged compliance Provides regular tasks efficiently, meet established deadlines for ticket resolution and proactively manage workload to avoid management systems. Ensure diagrams, passwords, vendor info etc are kept up to date Release and Deployment
agreements, updating device firmware based on the vendor's release schedule, and assisting in the change Additional Duties & Responsibilities: Assists in the ticket escalation process by identifying and resolving configuration backups Assists with HelpDesk support ticket escalations, troubleshooting, and overflow on an firewalls or equivalent certification (CCENT or similar vendor certification) Demonstrated knowledge of computing network certification, including CCNA or similar vendor certification Experience maintaining multisite
of ticketing & fares Good Knowledge of PNR creation, OSI/SSR Request update, Pricing, Ticket Issuance/re-issuance Issuance/re-issuance, Ticket Cancellation/Partial ticket cancellation, Divide PNR etc. on GDS Prior working
of ticketing & fares Good Knowledge of PNR creation, OSI/SSR Request update, Pricing, Ticket Issuance/re-issuance Issuance/re-issuance, Ticket Cancellation/Partial ticket cancellation, Divide PNR etc. on GDS Prior working
Where you'll work An international event ticketing platform looking to grow its local South African team the platform. How you'll role You'll help drive ticketing growth by finding and engaging with new client can think for themselves) An understanding of ticketing and event management, including if you have repped
Where you'll work An international event ticketing platform looking to grow its local South African team the platform. How you'll role You'll help drive ticketing growth by delivering new client prospects, closing to work in South Africa. An understanding of ticketing and event management, including if you have repped
Where you'll work An international event ticketing platform looking to grow its local South African team the platform. How you'll role You'll help drive ticketing growth by finding and engaging with new client can think for themselves) An understanding of ticketing and event management, including if you have repped