Call Centre Quality Coach Jobs in Western Cape
Customer Experience Analyst Woodstock
Believe Resourcing Pty Ltd
Woodstock
Salary: R27 000 CTC per month Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type auditing calls, emails, and chats, conducting root cause analysis, and driving consistent quality assurance Responsibilities: Audit transactions to ensure quality standards; Create and update customer experience Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Perform tasks assigned by the supervisor to meet quality objectives; Requirements: Proficiency in MS Office
share this job on whatsappTrainer Cape Town
Believe Resourcing Pty LtdCape Town Region
R23000 existing Call Center Representatives in both French and English. You will design high-quality training on industry best practices and collaborating with call center management to ensure the training aligns engaging training programs for new and existing Call Center Representatives, focusing on both French English communication; Design and create high-quality training materials, including presentations, manuals programs are current and effective; Collaborate with call center management and other departments to ensure
It Operations Manager Cape Town
Believe Resourcing Pty LtdCape Town Region
Salary: R1.2 Million Per Annum, Negotiable continuous improvement initiatives to enhance service quality and efficiency; Identify opportunities for automation processes; Provide leadership, mentorship, and coaching to the Infrastructure Support team, fostering
Trainer Woodstock
Believe Resourcing Pty LtdWoodstock
Effective facilitation of groups of 20; Excellent coaching and communication abilities; Superior time management
Learning Specialist Woodstock
Believe Resourcing Pty LtdWoodstock
Salary: R30,000 - R32,000 Per Month, Plus Benefits or more; Strong analytical, facilitation, and coaching skills; Proficiency in Microsoft Office and Google
It Support Technician Cape Town
Believe Resourcing Pty LtdCape Town Region
Salary: R600 000 Per Annum mailboxes; Monitor support queue for end-user fault calls; Document and map technology assets correctly; Maintain
Senior Project Manager Cape Town
Believe Resourcing Pty LtdCape Town Region
R70k - R80k CTC per month with benefits systems. The company is committed to delivering high-quality services and upholding strong values that enhance
It Business Analyst Cape Town
Believe Resourcing Pty LtdCape Town Region
for BI in ICT services; ensure data integrity, quality, and system configurations to support real-time
Associate Cape Town
Believe Resourcing Pty LtdCape Town Region
patterns to maintain data accuracy, integrity, and quality for their reports. Role & Responsibilities:
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