outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and external)
Needs be very good with people / customers / complaints Taking initiative to engage with customers and
Needs be very good with people / customers / complaints Taking initiative to engage with customers and
timeous resolution of stakeholder queries and complaints and take ownership of issues Balance interests timeous resolution of stakeholder queries and complaints and take ownership of issues Balance interests timeous resolution of stakeholder queries and complaints and take ownership of issues Balance interests
timeous resolution of stakeholder queries and complaints and take ownership of issues Balance interests timeous resolution of stakeholder queries and complaints and take ownership of issues Balance interests timeous resolution of stakeholder queries and complaints and take ownership of issues Balance interests
to queries on the same day. Resolve customer complaints on the same day. Investigate and process Credit
maintenance strategy • Attend to club requests, complaints and queries and monitor resolution within agreed
to queries on the same day. Resolve customer complaints on the same day. Investigate and process Credit
maintenance strategy • Attend to club requests, complaints and queries and monitor resolution within agreed
Protection) Forwarding of all received product quality complaints, adverse events and medical enquiries to the