documentation and minutes of meetings Addressing complaints and resolving problems Ability to read, analyse
standards are met.
Needs be very good with people / customers / complaints Taking initiative to engage with customers and
Needs be very good with people / customers / complaints Taking initiative to engage with customers and
finalisation of product and retail / buy shop related complaints
documentation and minutes of meetings
Addressing complaints and resolving problems
Ability to
customer inquiries and resolving any issues or complaints in a timely and satisfactory manner.
- Attend to any issues / complaints and complements with regards to Reservations
to queries on the same day. Resolve customer complaints on the same day. Investigate and process Credit
maintenance strategy • Attend to club requests, complaints and queries and monitor resolution within agreed