Reference: JHB002485-TR-1 We are recruiting for a Service Desk Operator. Logs calls on Remedy tool for incidents, problems and requests. Serves as the first point of contact for all incidents. Ensures all incidents are understood, logged, resolved, assigned to the appropriate domain and closed. Answ
Building and optimizing models and reports using support tools i.e. Netstock in procurement Managing the forecasting process Communicate approved forecasts with supplier Manage the team Weekly reports to inform operational decisions and drive procurement improvement Creating reports with focus areas
meaning that you'll be the first point of contact for customers who call in for help with their equipment
meaning that you'll be the first point of contact for customers who call in for help with their equipment
Manager Acting as a first point of contact, dealing with correspondence and phone calls Managing diaries
Manager Acting as a first point of contact, dealing with correspondence and phone calls Managing diaries
You’ll Do: Be the first point of contact for prospective students and families, handling calls and emails professionally
Key Performance Areas/Key Responsible Areas