the National Handling of complaints in accordance with the Council's complaints procedures,); Periodically changes in the complaints management system for reporting to Council; Monitor complaints management system and maintain a risk register in relation to the Complaints management process for submission to Council
the National Handling of complaints in accordance with the Council's complaints procedures,); Periodically changes in the complaints management system for reporting to Council; Monitor complaints management system and maintain a risk register in relation to the Complaints management process for submission to Council
queries through a centralised student query and complaints service desk within the IIE Assist system. Liaising and various other student related queries or complaints. Interrogating queries adequately, expertly and necessary resources available to resolve queries/complaints Contact students and parents with follow up on reported and solved Dealing with all queries/complaints using the IIE Assist system. Channelling all required involvement Taking ownership of all complaints/queries logged and manage the expectations of
consideration and administration of POPIA requests, complaints and/or data breach notifications;
consideration and administration of POPIA requests, complaints and/or data breach notifications; Investigation Maintenance of POPIA related registers i.e. operators, complaints, data breach, requests etc; Liaising with the and investigation of whistleblowing complaints and/or complaints lodged in terms of the company Fraud
members
within the market.
an on time resolving of customer queries and complaints
Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance
Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance