Logging and keeping current all problems via a Problem Management System Communicating with clients and partners regarding the progress of actions on assigned problems Ensure management are aware of potential areas for potential
monitoring, system backups, and proactive PROBLEM management • Infrastructure Projects including planning standards, and general IT support for users. • PROBLEM Management to proactively identify solutions to recurring • Technical Problem Solving • Vmware Vsphere / ESXi • Disaster Recovery/Risk Management • Firewall /
solutions in accordance with microwave network problems.(Management) E)Have the experience about MS
solutions in accordance with microwave network problems.(Management) E)Have the experience about MS
Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event monitored, and improved for Incident Management, Problem Management, Change Management, Asset Management, Configuration
Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event monitored, and improved for Incident Management, Problem Management, Change Management, Asset Management, Configuration
(IM)
- Change Management (CM)
- Problem Management (PM)
- IT Operations Process Controls
Adhere to the PIC processes (Problem, Incident & Change Management Perform daily operations tasks Management (ITSM/ITIL) Incident Management Problem Management Change Management Release Management Operations
learn from them. Trouble-shooting electrical problems Manage the entire workshop Exceptional customer service