Call Centre Quality Coach Jobs in Johannesburg, Gauteng
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Regional Coach
Johannesburg
Market related
Our client is looking for a Regional Coach to join their team. Responsible for leading the Region on exceeding customer expectations for service, quality, cleanliness and values. Managing cost controls
share this job on whatsappRegional Area Coach
Johannesburg
Market related
Our client is looking for a Regional Area Coach to join their team. Responsible for leading the Region on exceeding customer expectations for service, quality, cleanliness and values. Managing cost controls
Quality Management Specialist Rosebank
Ck Changing Lives ConsultingJohannesburg
Calling all Mid-Level Quality Management Maestros in The Telecsoms space Are you someone who thrives thrives on ensuring every aspect of quality management is meticulously handled? If you're passionate about driving ICT innovator) is currently seeking a Mid-Level Quality Management Specialist to join their dynamic team for service improvement. Develop and implement quality assurance standards and processes. Streamline reporting industry standards. Business diploma/degree in quality management, engineering, or related field. At least
Software Quality Analyst
Johannesburg
Qualifications
- Matric
- Degree or Equivalent
Requirements
- Experience in testing complex software systems
- SQL skills
- OS, VM and software skills
- Experience creating and maintaining testing environments <
Network Operations Centre Manager Johannesburg
ApmcJohannesburg
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Software Quality Analyst Johannesburg North
Network ItNorth Johannesburg
company is looking for a Software Quality Analyst. As a software quality analyst you will create, review
Senior Project Manager Data Centre Core Infrastructure (asia)
Johannesburg
International Expat salary package
- Provide strategic and operational management and leadership in all aspects in respect to Core site development, build and upgrade projects and manage the maintenance of all core infrastructures nationally
- To build and maintain technical facilities and provide the energy for the rest
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager and job responsibilities and obligations. Mentors, coaches, counsels, and disciplines employees. Develops Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
Javascript Full Stack Developer Midrand
E-merge It RecruitmentMidrand
1424640 and review codes of team members in line with quality and delivery requirements. If you want to join line with quality and delivery requirements Review code of team members in line with quality and delivery delivery requirements Ability and willingness to coach and give training to fellow colleagues and users when ability. Contact Garth on garthze-merge .co .za or call him on 011 463 3633 to discuss this and other opportunities
Change Management Consultant
Johannesburg
600 Hourly Management Team, Merchants Department, Impacted Call Centre Agents.
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