based in Johannesburg is seeking a highly skilled Policy Services - Operations Assistant Manager with extensive the Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following the Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following governance, risk management & compliance across Policy Services; Anticipate the impact of business strategy consistency of delivery on required business outputs for Policy Services; Conduct KPIs for departmental managers
OUTPUTS: •Conserve Policies •Conserve policies one month in arrears •Conserve policies two month in arrears arrears •Conserve policies three month in arrears •Reconstruct policies at clients request •RAR conserved conserved •Coach •Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for
OUTPUTS: •Conserve Policies •Conserve policies one month in arrears •Conserve policies two month in arrears arrears •Conserve policies three month in arrears •Reconstruct policies at clients request •RAR conserved conserved •Coach •Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for
provided
with IT policies and procedures Experienced with Annual reviews and signing off of policies. Ability Ability to add new policies as needed. Knowledge of POPIA requirements. Understanding of ISA 315 audit requirements to Programs & Data: Implement and maintain policies and procedures for accountability, identity, authorization data. Change Management: Establish and manage policies and procedures for change requests, tracking changes Audit Controls: Enforce information security policies, organization information security, human resource
insurance and policy specific enquiries; Dealing with issuance of new policies/ policy maintenance/ renewal renewal / agri aspects of policies; Assisting to resolve all insurance queries within required timeframe follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
insurance and policy specific enquiries; Dealing with issuance of new policies/ policy maintenance/ renewal renewal / agri aspects of policies; Assisting to resolve all insurance queries within required timeframe follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
claims processing and administration -Assist with policy amendments and administration - Manage and maintain databases - Process and issue policy documents and certificates -Assist with policy renewals - Handle customer Maintain confidentiality and adhere to company policies - 1-2 years of administrative experience - Proficiency
claims processing and administration -Assist with policy amendments and administration - Manage and maintain databases - Process and issue policy documents and certificates -Assist with policy renewals - Handle customer Maintain confidentiality and adhere to company policies - 1-2 years of administrative experience - Proficiency
assigned case files in accordance with governance, policy and process ensuring quality and fair outcomes accordance with MPS organisation governance and policy Minimise case costs through proactively managing the membership policy and benefits on individual cases; escalate cases where out of policy discretion requires resolution for our members and in accordance with policy standards and process ensuring fair outcomes for outcomes for members and compliance with associated policies and standards set out by Council, its committees