grow exponentially in the next few years) or Full-time Developer or Client Account Management. DUTIES: the successful resolution of support calls, where the support call could not be resolved by oneself. Quality Ability to work effectively both independently and as part of a team. A self-starter who takes ownership of
cutting-edge products . The team works remotely most of the time and occasionally comes into the office when more modern security practices. Being part of their on-call rotation. When on-call, you will work on repaying technical
Description The 3 rd line Systems Engineer will form part of a dynamic team of 1 st , 2 nd and 3 rd line engineers Town, delivering SLA-backed services remotely as part of our technical support offering. Reporting to The candidate will be required to form part of a 24x7x365 on-call rota after successful completion of probation Microsoft systems. Resolve incidents within agreed first-time-fix parameters and escalate within the team where deadlines. Action customer enquiries effectively in a timely fashion as per prescribed SLA. Produce information
you As a company, collaboration is a key central part of the business. In this hybrid role, you will collaborate Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
production is returned to a normal state within the SLA time frame.
Other information
leadership, integrity and professionalism at all times. Plan and implement moves, adds, changes and deletions resolve IT related issues and provides answers in a timely manner through the effective implementation of Team and all other levels within the business. In times of IT downtime, persistent, regular updates to all (preferably in the contact service centre industry: in-house centre within airline industry or international Exchange 2003, Soft Grid 4.1 or later, System Centre configuration manager (SCCM). Advanced knowledge
security practices.
Requirements: Minimum L3 Data Centre Technical skills Client facing Data Centre design and architecture (Cloud/Hybrid
team
enjoyed considerable success in Australia and other part About our client: Our client is a global leader mock-ups and prototypes, fostering creativity. Be part of user research and testing, refining designs based would be beneficial. Deep understanding of user-centred design principles. Proficiency in design tools