Call Centre Quality Coach Jobs in Johannesburg, Gauteng - Page 5
- Johannesburg (263)
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IT / Computing / Software
- E-merge It Recruitment (51)
- Network It (36)
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- Sabenza It Recruitment (9)
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- Digiterra Ltd. (6)
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- Last 7 days (173)
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Engineer Senior Midrand
Liyema Consulting
Midrand
submit deliverables on time and with excellent quality - Excellent interpersonal and organizational skills technical team. - Ensure quality and timeliness of agreed deliverables - Quality Assurance of deliverables to the IT Product Owner and Delivery Manager - Coach and mentor junior team members - Travel as and when work closely with the Testing team to ensure the quality of the product - Works hand in hand with Agile
share this job on whatsappSenior Lead Developer Midrand
Mediro Ict RecruitmentMidrand
line with quality and delivery requirements. Review code of team members in line with quality and delivery delivery requirements Ability and willingness to coach and give training to colleagues and users when required
Senior Network Engineer Sandton
Humankind GroupSandton
platforms meet or exceed availability. Ensure quality, performance, and resiliency requirements in SLAs projects and initiatives are timely and of prescribed quality, adding value to the clients business. Identify projects to address issues smoothly. Mentor and coach team members to improve competencies in Networks
Tj 415629 - Senior It Systems Administrator
Johannesburg
R830 000 CTC best practises and frameworks to manage the data centre, capacity planning, backups, migrations, and audits experience with server virtualisation and data centre administration.
Facilities Technician Sandton
HeadhuntersSandton
application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist
Erp System Software & Hardware Engineer
Johannesburg
Field Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Senior Scrum Master Johannesburg
Hire ResolveJohannesburg
pivotal role in facilitating Agile practices, coaching teams, and driving continuous improvement within Scrum Master in Software Development environments Coach Agile teams Facilitate Agile ceremonies Drive agile
Specialist Server Administrator
Johannesburg
Market related work and overall performance of regional IM data centre (DC) technology systems.
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