Guest House Admin Jobs in Waterberg

Spa Receptionist

Lephalale

Greeting Guests: Welcoming guests as they arrive at the lodge, providing them
Customer Service: Addressing guests' inquiries, requests, and complaints promptly n Provision: Providing information to guests about lodge amenities, local attractions, dining administrative tasks such as preparing bills, maintaining guest records, and handling cash transactions.
Safety Security: Ensuring the safety and security of guests by monitoring visitor access and maintaining a

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Spa Therapist

Lephalale

to established protocols.

Consult with guests to determine their individual needs and preferences relaxation areas, and equipment.

Educate guests on spa services and products, and promote spa packages retail products as appropriate.

Ensure guest comfort and safety throughout all treatments, adhering accurate guest records.

Collaborate with other lodge departments to provide seamless guest experiences with the ability to interact effectively with guests and colleagues.

Ability to work flexible

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Lodge Manager

Waterberg

23000

skills required for interacting with both staff and guests

Good written English communication

Administrative efficient operation of the Lodge;

Liaising with guests regarding their planned trips, dietary requirements and wish lists.

Managing the catering for guests. This includes working with the chefs and supervisors ordering provisions and hosting.

Hosting of guests.

A commitment to upskilling staff to run therapist attached to the lodge. Liaising with guests regarding bookings for the spa.

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Junior Sous Chef

Bela-Bela

align with lodge themes, seasonal availability, and guest preferences.

Ensure the consistent quality

Guest Interaction and Feedback:

Interact with guests in a professional accommodating special requests.
Handle guest feedback effectively, addressing any concerns related and front desk to ensure smooth operations and guest satisfaction.
Participate in cross-departmental

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manage timeshare operations and deliver exceptional guest experiences Provide strategic direction and vision standards. Build and maintain strong relationships with guests, suppliers, and business partners to enhance the reputation and drive customer loyalty. Monitor guest feedback and take proactive measures to address ensuring a seamless and delightful experience for all guests. Analyse financial reports, control costs, and

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Spa Receptionist

Lephalale

Key Responsibilities:

Greet guests warmly and assist them with check-ins and check-outs
Coordinate with spa therapists to ensure smooth guest flow and service delivery.
Upsell additional

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