detail, be energetic, passionate about guest delight and enjoy guest interaction. Furthermore, the candidate and enjoy staff motivation and development.
You will be responsible for:
Staff Supervision occupancy levels.
Prepare welcome and departure notes for guests. Check guests in during the day and manage dietary requirements requirements and other special requests. Meet all guests for check-ins, check-outs, hosting, and site inspections all organizational requirements for delivering a guest experience at Lodge are planned and executed daily daily. Assist in the training and development of staff, as necessary. Work closely with the Senior Management operations. Maintain brand standards in all areas of the guest experience. Represent the brand in both appearance
Prepare welcome and departure notes for guests. Check guests in during the day and manage dietary requirements requirements and other special requests. Meet all guests for check-ins, check-outs, hosting, and site inspections all organizational requirements for delivering a guest experience at Lodge are planned and executed daily daily. Assist in the training and development of staff, as necessary. Work closely with the Senior Management operations. Maintain brand standards in all areas of the guest experience. Represent the brand in both appearance
skills required for interacting with both staff and guests
service industry especially in dealing with guests and staff Managerial experience Be motivated, friendly proactive when dealing with lodge operations and guests’ expectations A person with a positive attitude Prepare welcome and departure notes for guests Check guests in during the day and manage dietaries, or other special requests Meet all guests, check-ins, check outs, hosting guests and site-inspections Assist Assist in training and developing of staff as necessary Work closely with the Senior Management team to ensure
program and providing exceptional wine service to our guests. Your duties will include curating and updating conducting wine tastings and educational sessions for guests, and ensuring proper wine storage and inventory aligns with the lodge's culinary offerings and guest preferences. Establishing relationships with wine Providing attentive and knowledgeable wine service to guests, including suggesting appropriate wines based on Conducting wine tastings and educational sessions for guests to enhance their understanding and appreciation
program and providing exceptional wine service to our guests. Your duties will include curating and updating conducting wine tastings and educational sessions for guests, and ensuring proper wine storage and inventory aligns with the lodge's culinary offerings and guest preferences. Establishing relationships with wine Providing attentive and knowledgeable wine service to guests, including suggesting appropriate wines based on Conducting wine tastings and educational sessions for guests to enhance their understanding and appreciation
notes for guests. Checking guests in and managing dietaries and special requests. Meeting all guests, check-ins check-ins, check-outs, hosting guests, and site-inspections. Ensuring daily planning and execution of organizational requirements. Maintaining brand standards in all guest experience areas. Representing the Lodge's brand Innovating new ideas to enhance the brand. Creating guest delights both in the bush and at the lodge. Checking set-ups for breakfast, lunch, and dinner. Host guests at mealtimes and ensure smooth service. Assisting
notes for guests. Checking guests in and managing dietaries and special requests. Meeting all guests, check-ins check-ins, check-outs, hosting guests, and site-inspections. Ensuring daily planning and execution of organizational requirements. Maintaining brand standards in all guest experience areas. Representing the Lodge's brand Innovating new ideas to enhance the brand. Creating guest delights both in the bush and at the lodge. Checking set-ups for breakfast, lunch, and dinner. Host guests at mealtimes and ensure smooth service. Assisting
sibilities include:
Relevant to the posi advantageous. Office administration. Exceptional Guest Relations skills. Ability to think on the spot. suitable for 2 adults. Meals included when guests in house. Work cycle: 21 days on, 7 days off. Provident