up from clients on mails and by calling. Creating SLA quotes upon request for new proposals. Calling clients assets on SLA customers. Updating monthly call out list. Schedulin g Technician teams for monthly SLA services services, call outs & repairs. Quoting all SLA job cards. Booking out stock. Invoicing repairs & quotes & processing. Updating & confirming SLA customers of monthly services, repairs & call
up from clients on mails and by calling. Creating SLA quotes upon request for new proposals. Calling clients assets on SLA customers. Updating monthly call out list. Schedulin g Technician teams for monthly SLA services services, call outs & repairs. Quoting all SLA job cards. Booking out stock. Invoicing repairs & quotes & processing. Updating & confirming SLA customers of monthly services, repairs & call
Management solution for Clients in accordance with the SLA. · Responsible for driving integrated Facilities service as outlined in the Service Level Agreement (SLA). · Implementation of an effective HSE, Quality & Improvement on FM services rendered. · Manage back to back SLA agreements with suppliers and contractors. · Monitor effect corrective action on any deviations to the SLA. · Assist in the management of FM projects and provide reports and feedback on continued compliance to the SLA. · Building strategic relationships both internally
Management solution for Clients in accordance with the SLA. · Responsible for driving integrated Facilities service as outlined in the Service Level Agreement (SLA). · Implementation of an effective HSE, Quality & Improvement on FM services rendered. · Manage back to back SLA agreements with suppliers and contractors. · Monitor effect corrective action on any deviations to the SLA. · Assist in the management of FM projects and provide reports and feedback on continued compliance to the SLA. · Building strategic relationships both internally
reporting, trend analysis, root cause analysis, and SLA metrics and management. Identify areas for improvement number of SLA credits being paid to customers, by managing aging tickets all less than SLA Maintain Billing customers at all levels is a requirement Contract and SLA management Understanding of the telecoms industry
meet SLA requirements. 2. Subcontractor Management: Manage subcontractors to ensure they meet SLA requirements relevant SLAs. 3.SLA Management: Increase service effectiveness and efficiency by improving SLA adherence.
experience in a cleaning / housekeeping rol Knowledge of SLA's Drivers license and own vehicle. must be available
experience in a cleaning / housekeeping rol Knowledge of SLA's Drivers license and own vehicle. must be available
Actively manage SLA's and KPI's and service deliveries for any activities linked to generators
(R/Wheels) Customer driven. To establish and maintain SLA to clients Systems and Procedures set out. Admin completion of Month End Reports Measure and maintain SLA/ SOP at sites Improve efficiencies at sites. Stock