within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Ensure that services are delivered Management - Team Leadership: Lead, manage, and mentor the service delivery team, including engineers, technicians Operational Management - Process Improvement: Develop, implement, and refine service delivery processes Management - Budget Oversight: Manage the budget for service delivery, ensuring that expenses are controlled
IT and Systems Project/Service Delivery Manager Hybrid JHB
Location: Johannesburg - Hybrid
Position Overview:
One of our esteemed clients, being a large international philanthropic group of organisations is looking for an IT Project Manager who will ensure existing IT Projects rel
performance excellence, managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities:
Service Desk initiatives and projects Manage service delivery provider/s to deliver a stable and sustainable ITSM (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management Project
Actively manage SLA's and KPI's and service deliveries for any activities linked to generators
Customer engagement and Project Management. Ensure service delivery to customer base. Minimum Requirements
management. Day-to-day management of all service assets related to the delivery of our clients' services
registration Experience coordinating and/or managing health service delivery projects or research studies SANC
relations management skills Ability to manage service delivery contracts holistically Work under continuous
Management Quality Assurance and Risk Management Service Delivery Innovation Stakeholder Development &