Collaboration:
Qualifications: ons: Education and Experience:
assesses the quality of performance of contact center staff, monitors communications, and recommends improvements Assess the quality of performance of contact center staff who interact with customers. Monitor voice/ non qualifications required:
• High school diploma with 1-2 years of Call Center Experience
Oversee the office budget. Requirements: High school diploma or relevant qualification. A minimum of
;
organizational skills Customer service attitude High school degree: additional certification in Office Management
in a team and adapt to changing situations High school matric qualification or equivalent Software system
elevator technology and industry regulations High school diploma or equivalent Completion of an apprenticeship
candidate will just need to schedule training days for staff Recruitment and preliminary interviews COIDA Health substances etc. Morning inspections and breathalysing of staff Uniforms – deduction letters and issuing Housekeeping
Engineering Diploma Skills A minimum of 3 years staff management experience, as a foreman or workshop
more years relevant experience. Must have strong staff management and customer relations skills. Main duties