primary point of contact for customer queries or complaints, extending support beyond technical issues to
Resolve escalated customer issues and customer complaints regarding sales and service Understand and implement
Expedites the resolution of customer problems and complaints as well as achieve company set monthly target
Expedites the resolution of customer problems and complaints as well as achieve company set monthly target
experience regarding QA processes, APQRs, customer complaints, etc. In-depth knowledge of Regulations, Acts
experience regarding QA processes, APQRs, customer complaints, etc. In-depth knowledge of Regulations, Acts
marketing material updates and audits. • Managing complaints, exclusion lists, dedupe lists and handling opt-out
procedures, and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance
marketing material updates and audits. • Managing complaints, exclusion lists, dedupe lists and handling opt-out
maintaining quality standards and resolving customer complaints promptly. - Train, supervise, and motivate staff