marketing material updates and audits. • Managing complaints, exclusion lists, dedupe lists and handling opt-out
maintaining quality standards and resolving customer complaints promptly. - Train, supervise, and motivate staff
Evaluation, intervention and resolution of patient complaints and queries Prepare daily, weekly and monthly
maintaining quality standards and resolving customer complaints promptly. - Train, supervise, and motivate staff
“at the coalface” to understand and deal with complaints quickly. Create and manage the company's accounts
with regards to service delivery and customer complaints.
“at the coalface” to understand and deal with complaints quickly. Create and manage the company's accounts
the client can take. Log customer problems and complaints in CRM system by creating jobcards Daily follow
to work long hours and shifts Handle customer complaints Issue warning to staff members Assist in the
relationships to ensure future sales. Resolve customer complaints, guide them and provide relevant information